1,5 years ago i played it with pleasure . lol
We all did.
Not only Russia got IP Blocked but also Turkey and some more countries.
My opinion about this: It's completely unfair. (Some) People waste a lot of money In the game for being better competitively and A.V.A. is blocked in some countries now?
Plus, A.V.A. is a Free To Play Game and it's meant to be fun and enjoyable...by who? BY EVERY SINGLE PERSON IN THE WORLD.
Wondering why Turkey and Russia got IP Blocked when this 2 countries don't even have an official A.V.A. Available on their country.
I Really hope at least you get your Money back...so yeah try to send a Ticket.
1. Go here: http://www.aeriagames.com/contact/support
A.V.A. in English
*No need* but if you want type the server you used to play on
5. Character Name:
*No need* but if you want type your In-Game Name when you used to play
6. Date and Time
*No need* but if you want
"Russia IP Blocked"
In this part, make sure you give all the detail, explain you live in Russia, spent a lot of money in the game and ask if there is any plan for bringing A.V.A. back in Russia or if there is any Project currently going on for an Russian A.V.A.
9. "Send E-mail."
10. Wait some hours until Aeria answer you.
I Really hope this helps you and that at least you can get your money back.