Author Message

Hobnob1982

Rank 0
Joined
23 Jun 2012
Posts
3
Location
United States
PostedDec 01, 2012 1:36 am

banned for no explanation

tell me why
i got banned last night without no reason i would like to know why please can some1 answer me

name is superdec from server2
Advertisement

Hobnob1982

Rank 0
Joined
23 Jun 2012
Posts
3
Location
United States
PostedDec 01, 2012 8:02 am
is there a chance i might get a REPLY

sdsdssdsds

Rank 3
Joined
12 Jul 2012
Posts
1317
Location
Bay Area CA United States
PostedDec 01, 2012 10:32 am
Hobnob1982 wrote:
is there a chance i might get a REPLY  


You need to send in a ban appeal Support>Contact us> file ban appeal. Also if you were banned I thought they would have sent an email to you explaining why this may have happened to you. (Not exactly sure though)

Hobnob1982

Rank 0
Joined
23 Jun 2012
Posts
3
Location
United States
PostedDec 01, 2012 10:03 pm
Yes have done all that mate and yet still nothing i have sent 4 appeals and they not even been opened yet

but hey my troops are all dying its no rush . begining to lose hope now if i lose too many then ive had it not doing all again

superdec

Rank 0
Joined
28 May 2011
Posts
15
Location
United States
PostedDec 01, 2012 11:57 pm
!UPDATE!

i am back on now but ive lost 100k archers all my meat sheilds lost time on the event starved another city of 20k army

and the funny thing is

NOT EVEN A EMAIL REGARDING TO AS WHY I WAS BANNED

your truley deccyboy

superdec

Rank 0
Joined
28 May 2011
Posts
15
Location
United States
PostedDec 02, 2012 11:44 pm
ive received the reason and it was due to inactivity . and funny thing is i was online when i got banned .

never heard of any1 being banned for inactivity so im not having that

and an apology and oh heres 500ap im not having that either

i lost 100k+ archers and 20k of mixed others for a ban of 32 hours and you offer me 500ap

superdec

Rank 0
Joined
28 May 2011
Posts
15
Location
United States
PostedDec 03, 2012 8:04 am
im being very patient here will some1 answer my emails ... some1 has totally wrecked my game and killed two thirds of my army i cant even compete in the event as i can only hit lakes

i want my army back ...keep your 500 ap that dont even cover 1 percent of my loss

banned for inactivity when was online at that time .. this need looking at by a high commanding games master not the 1 that banned me

Westcrip01

Rank 0
Westcrip01
Joined
04 Aug 2009
Posts
136
Location
Bełchatów Poland
PostedDec 03, 2012 10:56 am
superdec wrote:
im being very patient here will some1 answer my emails ... some1 has totally wrecked my game and killed two thirds of my army i cant even compete in the event as i can only hit lakes

i want my army back ...keep your 500 ap that dont even cover 1 percent of my loss

banned for inactivity when was online at that time .. this need looking at by a high commanding games master not the 1 that banned me  


In technical terms they cannot refund you anything ingame the only thing they can do is give you Aeria Points as a currency to buy ingame items to allow you purchase of premium items, I would put in a complaint to http://www.aeriagames.com/contact/support under " Other " but don't expect much for an answer or your troops

-ICauseXP

superdec

Rank 0
Joined
28 May 2011
Posts
15
Location
United States
PostedDec 04, 2012 1:46 pm
i have a new email this is seriously being looked into now

Ginnsu123

Rank 0
Joined
20 Sep 2009
Posts
17
PostedDec 08, 2012 12:27 am
Super,
Same thing happened to me a few days ago Super. I logged on in morning, went back on few hours later. Said my account was locked due to inactivity. Took 1.5 days to get it back.
But i didn't get any AP for it.
Display posts from previous:   Sort by: