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auronnewyork

Rank 0
Joined
03 Sep 2011
Posts
12
Location
Saudi Arabia
PostedNov 06, 2012 8:59 pm
hello (: i have recieved a CP coupon but both e-pin and gift card places didn't work T_T
where to put it then ? (:
it's a 500 ap coupon
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TheNinjaKitten

Rank 5
TheNinjaKitten
Joined
28 May 2011
Posts
4136
Location
United States
PostedNov 06, 2012 11:24 pm   Last edited by TheNinjaKitten on Nov 07, 2012 8:54 am. Edited 1 time in total
auronnewyork wrote:
hello (: i have recieved a CP coupon but both e-pin and gift card places didn't work T_T
where to put it then ? (:
it's a 500 ap coupon  


You're probably referring to the recent promotion that was e-mailed out.
This CP coupon requires an AP purchase to be made and is entered during this process.
For example, if you go here and click the blue Proceed button, at the bottom you'll notice a text field to enter a CP code.

AdrenaLiN01

Rank 3
AdrenaLiN01
Joined
02 Aug 2009
Posts
1010
Location
Chasing werewolves in Italy
PostedNov 07, 2012 7:00 am
So.. You have to buy some AP to be able to redeem that coupon, that's not cool.

Ladyice

Rank 0
Joined
12 Jan 2007
Posts
2
PostedNov 07, 2012 7:32 am
Thats horrible, it says nothing about being an "extra" code. ("we're giving you a coupon for 500 AP") Here I was going to start playing an aeria game again.

eldonemixer

Rank 0
Joined
14 Sep 2011
Posts
3
Location
United States
PostedNov 07, 2012 10:45 am
Ladyice wrote:
Thats horrible, it says nothing about being an "extra" code. ("we're giving you a coupon for 500 AP") Here I was going to start playing an aeria game again.  


lol i know right!! False Advertisment.



We at Aeria know that players like you are the backbone of our great community. Without your support we wouldn't be able to deliver the games you love, so to show our appreciation we're giving you a coupon for 500 AP (valid until December 31st, 2012)!

There's also plenty more to be excited about as we move forward: new heavy-hitting titles like the bold DK Online and the sultry Scarlet Blade are in the works, along with updates to all the fan favorites like Shaiya and Eden Eternal!

Lastly, we would like to introduce you to the Customer Relations team: a group of customer service-minded former Game Masters who have extensive experience assisting elite players such as yourself, created in order to better understand the issues that our players are experiencing. If you have been contacted by Customer Relations or are contacted by them in the future, your feedback is greatly appreciated!

I'll go back to WoW.

HUNTER_DEATH

Rank 0
HUNTER_DEATH
Joined
07 Jun 2008
Posts
62
Location
k Denmark
PostedNov 07, 2012 11:00 am
Superman0X wrote:
jmc0007 wrote:
How are people getting these e-pin codes? Also what do they do, give you free AP?  


There are a lot of E Pins given out as part of promotions and events. They give free AP.

There are also a lot of Coupons given out as well, they give extra AP with a purchase.

Occasionally a game will give out gift codes, which are redeemed on the game item mall for items.

Epins start with EP. Coupons start with CP. Gift Codes start with GR.  


None of the E-Pins codes i have gotten works at all, tried what the GS said, but say´s its a wrong code or the billing is wrong

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedNov 07, 2012 1:03 pm
HUNTER_DEATH wrote:
Superman0X wrote:
jmc0007 wrote:
How are people getting these e-pin codes? Also what do they do, give you free AP?  


There are a lot of E Pins given out as part of promotions and events. They give free AP.

There are also a lot of Coupons given out as well, they give extra AP with a purchase.

Occasionally a game will give out gift codes, which are redeemed on the game item mall for items.

Epins start with EP. Coupons start with CP. Gift Codes start with GR.  


None of the E-Pins codes i have gotten works at all, tried what the GS said, but say´s its a wrong code or the billing is wrong  
.

If you have an EPIN that does not work, please contact billing directly and they can make sure you get your AP.

djahi75

Rank 0
Joined
17 Apr 2008
Posts
13
Location
West Palm Beach United States
PostedNov 08, 2012 7:02 am
eldonemixer wrote:
Ladyice wrote:
Thats horrible, it says nothing about being an "extra" code. ("we're giving you a coupon for 500 AP") Here I was going to start playing an aeria game again.  


lol i know right!! False Advertisment.



We at Aeria know that players like you are the backbone of our great community. Without your support we wouldn't be able to deliver the games you love, so to show our appreciation we're giving you a coupon for 500 AP (valid until December 31st, 2012)!

There's also plenty more to be excited about as we move forward: new heavy-hitting titles like the bold DK Online and the sultry Scarlet Blade are in the works, along with updates to all the fan favorites like Shaiya and Eden Eternal!

Lastly, we would like to introduce you to the Customer Relations team: a group of customer service-minded former Game Masters who have extensive experience assisting elite players such as yourself, created in order to better understand the issues that our players are experiencing. If you have been contacted by Customer Relations or are contacted by them in the future, your feedback is greatly appreciated!

I'll go back to WoW.  


This is what I got. First impression = Awesome! Think I'll try aeria games again. After finding out it's a coupon for extra AP, which it doesn't state, I am now a little bit disappointed because generally I find aeria service and promotions to be far more satisfactory than any other cash shop games. Bottom line is I would have been far less disappointed if the email had clearly stated this was a coupon for bonus AP, instead of saying they were giving me AP.

3hits3kill

Rank 0
3hits3kill
Joined
23 Apr 2011
Posts
27
Location
United States
PostedDec 04, 2012 7:26 pm

Thank You for Being Part of Aeria Games‏

Free 500 Ap
I get this message when ever i try to redeem it. " (4005) The coupon code you entered is not valid for Aeria Fun Card / G Coin Card. Please verify the code and try again." Can some one help me out?

balten_15

Rank 0
Joined
30 Apr 2014
Posts
1
Location
Philippines
PostedMay 01, 2014 8:11 am
where to buy e pin in talisay city cebu? pls. help me
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