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lacrosse1238910

Rank 0
Joined
07 Sep 2012
Posts
10
Location
United States
PostedDec 04, 2012 12:13 am

Freezing When Trying to Update (about two weeks now..)

I am extremely disappointed when, every time I launch soldier front and the update screen comes up, and all that happens is freezing. at 100% and 2% (after about 5 seconds) the update freezes and will not begin again.

I have restarted my computer.
I have uninstalled the game and all folders.
I have updated all drivers and everything necessary.
I am running windows 7.

This problem has been going on for about 2 weeks maybe a little longer, and yet have I found that they have even acknowledged the problem. Any help would be great, and I am extremely unhappy with the support, or rather lack of support I have received from the company that treats its customers like crap.
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lacrosse1238910

Rank 0
Joined
07 Sep 2012
Posts
10
Location
United States
PostedDec 13, 2012 4:59 pm

And a month later, no fix, no acknowledgment, no contact.

Well it has been a month since the problem originally occurred and since I tried to resolve the issue. I have gotten no responses and no help from anyone within the community and no help from any sort of aeria representative.

I hope that eventually your business will fail with such disappointing customer service and that people soon realize that you treat your customers like crap.

Sincerely,
An eight year long time customer.

Deontaye1

Rank 1
Deontaye1
Joined
19 May 2011
Posts
262
Location
Salt Lake City United States
PostedDec 13, 2012 5:21 pm
please Download CCleaner, Clean up your browser clean your Cookies, Analyze your stuff ok?
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