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dkenog

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dkenog
Joined
17 Apr 2011
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39
Location
Las Cruces United States
PostedNov 21, 2012 11:51 pm
While I understand and agree that the events are not "mandatory", I partially disagree that they aren't needed to progress. The events offer items (sometimes) that many players don't have access to normally. But that is neither here nor there. The issue is the, "this is what we're giving you and if you don't like it, tough" attitude, no matter how nicely you put it. Imagine if your boss(es) arranged a special party for you. After following awful directions, you arrive to see a drunken clown, stale donuts, and week-old coffee. This is your reward. This is how highly your boss(es) think of you and reward you for your performance. How you would feel there is pretty much how many of the players feel after some of the events. I know it kinda sucks to come up with ideas week after week to please several thousand people. I've been there. Game balance is an issue so you don't want to shell out +7 lvl 100+ gear every time. But if you're trying to offer bacon cheeseburgers to your vegan patrons, you don't tell them to suck it up. That's bad business.

A suggestion? Pull something from the player feedback. Give us an event we ask for. Then TELL us the event came from player suggestions. See what happens then. It could go great, people are happy, win-win for GM's and players. Or it could suck terribly then you could say, "well this is what people wanted." Then maybe there'd be less complaints when you come up with events.

I understand GM's are not developers (usually). Sometimes it's easier to come up with ideas then to actually crunch the code to make it happen.

If one doesn't respect others online, they probably don't do so in real life.
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Leethar

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Leethar
Joined
14 Jul 2008
Posts
13
Location
Lansing United States
PostedNov 25, 2012 2:19 pm
dkenog wrote:
While I understand and agree that the events are not "mandatory", I partially disagree that they aren't needed to progress. The events offer items (sometimes) that many players don't have access to normally. But that is neither here nor there. The issue is the, "this is what we're giving you and if you don't like it, tough" attitude, no matter how nicely you put it. Imagine if your boss(es) arranged a special party for you. After following awful directions, you arrive to see a drunken clown, stale donuts, and week-old coffee. This is your reward. This is how highly your boss(es) think of you and reward you for your performance. How you would feel there is pretty much how many of the players feel after some of the events. I know it kinda sucks to come up with ideas week after week to please several thousand people. I've been there. Game balance is an issue so you don't want to shell out +7 lvl 100+ gear every time. But if you're trying to offer bacon cheeseburgers to your vegan patrons, you don't tell them to suck it up. That's bad business.

A suggestion? Pull something from the player feedback. Give us an event we ask for. Then TELL us the event came from player suggestions. See what happens then. It could go great, people are happy, win-win for GM's and players. Or it could suck terribly then you could say, "well this is what people wanted." Then maybe there'd be less complaints when you come up with events.

I understand GM's are not developers (usually). Sometimes it's easier to come up with ideas then to actually crunch the code to make it happen.  



Very well stated.


To build off this idea a little, a poorly executed reward ends up being an insult. In dkenog's example above, the bosses would have been better off doing nothing at all than throwing a party that communicates "we don't care about you".

Personally, I've not even seen what the wheels look like yet as I always wait until the last day to turn in all my collected stuff. Thus, I can't comment on the success or failure of this particular event. Let me ask a question though to the GMs: when was the last time you had an in-game event that was a real success? The fragments collection wheels of the last on were often broken and the NPC wasn't even there half the time. (Not to mention feeling like a blatant attempt at making us spend gold, in that regard the current event's no reties for gold may have been trying to address that.) The Olympic one COULD have been but it was so buggy and confusing, which was too bad because it was kinda tough but the rewards matched the effort IMO. Before that... Easter I think, and I was a new player so I had no idea what was good or not. The weekly GM events however DO ofter balanced effort to reward and ARE often fun. So the events the GMs CAN control are balanced well (again, in my opinion).

Unfortunately, as GMs; you are usually the only connection we customers have to the company. So to the customer; you ARE the company. This is just like the cashier at a store; if you have a problem, how often do you get a manager rather than mention it to the cashier as you are finishing? Having worked a lot service jobs, I completely understand the desire to stand by the company you work for (after all, you want to believe that you represent a good company if nothing else). But the responses need to empathetic to customer rather than dismissive. If you tried the suggested special of the day at a restaurant and thought it was nasty, you wouldn't want the waiter you complained to reply "well, you didn't have to order it".

A little more transparency (openness and honesty) would go a long way too. If you know the devs are experimenting or trying things based on our feedback; let us know. That'll make us feel like we ARE being listened too. If you don't know that and your hands are tied, tell us that and tells us what you can and will do. That'll make us feel like YOU are listening at least. These two points alone are the major reason why certain GMs/GSs are really well liked and certain others are not liked much at all.

Just remember; we keep playing the game so that means we WANT to like it and we WANT to like the people representing it.

gmdredd

GameMaster: USA
gmdredd
Joined
21 Jun 2010
Posts
442
Location
Cvalley United States
PostedNov 25, 2012 7:01 pm
dkenog wrote:
you arrive to see a drunken clown, stale donuts, and week-old coffee. This is your reward.  


This is going on my profile!

But in all seriousness, what [GM]Kiko was saying regarding this event is that, this is what the event is.We,(AeriaBrowser team) can not create events like the one that is running now. At this point in time we can only make very minor changes, and we can only make those changes on certain events . We have a limited selection of events that we can run, however we are working with the developers to create more events. Regarding your comment about player requests for events, the majority of the forum events, Castle Siege, Fortification events, Double EXP , etc are from player ideas. We will try to make it more well known that they evolved from player suggestions .

micdy.all

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Joined
23 Nov 2012
Posts
45
Location
Canada
PostedNov 26, 2012 7:41 am
Nice one, i want to farm more of those clover.
I got nice piece of gear so far Smile

Hushihuangdi

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Hushihuangdi
Joined
01 Dec 2011
Posts
91
Location
United States
PostedNov 26, 2012 11:57 am
The biggest Myself and alot of other established players have with the events is that it only gives things that would benefit very new players. While I have no problem with them getting stuff it seems on many occasions the the older players are completely left out.

I understand that there are certain things that the developers do not want to make easy to obtain,however if they made the events a little more laborious they would not be as easy to get would they.

In the end what we really need is an event that gives more so a choice based on your current level rather than getting nothing ,but stuff that is beyond use for you. The game has evolved so must the events with it.

Leethar

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Leethar
Joined
14 Jul 2008
Posts
13
Location
Lansing United States
PostedNov 26, 2012 1:05 pm
gmdredd wrote:

But in all seriousness, what [GM]Kiko was saying regarding this event is that, this is what the event is.We,(AeriaBrowser team) can not create events like the one that is running now. At this point in time we can only make very minor changes, and we can only make those changes on certain events . We have a limited selection of events that we can run, however we are working with the developers to create more events. Regarding your comment about player requests for events, the majority of the forum events, Castle Siege, Fortification events, Double EXP , etc are from player ideas. We will try to make it more well known that they evolved from player suggestions .  


Thank you, this is exactly the kind of reply that I was referring to. The response and information is much appreciated Dredd.

gmdredd

GameMaster: USA
gmdredd
Joined
21 Jun 2010
Posts
442
Location
Cvalley United States
PostedNov 26, 2012 2:28 pm
Leethar wrote:
gmdredd wrote:

But in all seriousness, what [GM]Kiko was saying regarding this event is that, this is what the event is.We,(AeriaBrowser team) can not create events like the one that is running now. At this point in time we can only make very minor changes, and we can only make those changes on certain events . We have a limited selection of events that we can run, however we are working with the developers to create more events. Regarding your comment about player requests for events, the majority of the forum events, Castle Siege, Fortification events, Double EXP , etc are from player ideas. We will try to make it more well known that they evolved from player suggestions .  


Thank you, this is exactly the kind of reply that I was referring to. The response and information is much appreciated Dredd.  


Glad that I could help clarify things! Also, we would really like more feed back on events that you gals/guys do like.We tend to get lots of feed back on events that you DON'T like. It would help us to better design forum events!

KenderTDS

Rank 1
Joined
13 Dec 2011
Posts
208
Location
United States
PostedNov 26, 2012 2:32 pm
Dredd, post a new topic for events and have the feedback listed as something along the lines of this.

Clover Event:

Pro:

Con:

That way we can provide feedback on what worked and didn't work.

Example:

Clover Event:

Pro: Better rewards then some of the previous events.

Con: To difficult to get the Clovers
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