Accurate info (whether you want to believe it or not) before I lock this:
1) Aeria Games receives updates from the developer, in this case Dragonfly, for their games and it is up to us to make sure those updates get to the players (you). This typically involves testing on our end, reporting any issues we have found to the developers and then moving these update patches to the live server which you all play on.
If there is anything in the update that you did not like, please feel free to give us feedback in a constructive way and we will be happy to communicate this to the developers.
2) What we are NOT is a development team that can fix bugs, implement new features, or change established features in any way. We don't have the ability to make these kinds of changes to the game at all in any way. We can only communicate them (once we have the ability to reproduce them or gain sufficient information to allow the dev team to reproduce them) to the developers.
3) We work diligently to pay out promotions as quickly as possible. I know it sucks to wait a few extra days for your free stuff, but that's what happens. We are only human and that needs to be understood. We cannot be expected to work 24 hours a day, 7 days a week even though it seems like Memphis works that often (partially because he nearly does).
It is not out intention to have you participate in a promotion and not get you your stuff and we always make every effort to make sure that promotions you participate in get paid out ASAP (taking into account internal workload).
4) If you're simply raging about the Skull mask being AP now, go read this: http://www.aeriagames.com/forums/en/viewtopic.php?t=1812565
I know you feel that you know everything that happens at Aeria Games, yehuda, if your posts or rants in the shoutbox are any indicator, but you are pretty much completely off base so I would suggest actually asking people on the GM team and taking our word for it. You know, considering we actually do the work and we do work for the company so I would say we actually do know what we're talking about.