Blank screen show up when you hit login?
does it say object not in instance etc?
Stop and think what do most programs use??
FLASH
idc if you got chrome download for Internet explorer and it will fix the problem

I could give you an Hug i was trying to use Chrome to install an new Flash but it wasn't working now i know that i was suppose to use IE to Download it and guess what your method fixed meh Blank login screen problem

install flash from IE.
what is flash? and why IE?
reading this post just made me more confused :/ sorry guys :/ any chance of a more detailed description?

It works period? No, not really. I followed the instructions and installed flash via Internet Explorer and even uninstalled the game and Ignite then reinstalled it. I still get the black page. I preferred Aeria games before Ignite...

This tends to fix it for most people:

1) Turn off Ignite
2) Go to your control panel and go to "add/remove programs" (Type appwiz.cpl in the search box on Windows Vista or newer systems)
3) Find Akamai Netsession and delete any version of it that shows up)
4) Go to C:\ProgramData\Aeria Games\Ignite and delete the Data folder (the ProgramData directory is hidden, so you will need to turn on hidden files and folders to get there)
5) Restart Ignite

If you are still experiencing difficulties, please submit a ticket and we will further assist you.

Thank you