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gen_pioneer

Rank 0
Joined
07 Nov 2012
Posts
4
Location
Philippines
PostedNov 07, 2012 6:30 pm

server connection failed

everytime i log in my char i cant play because of the server error ... pls anyone help me with this...
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Spongeycashew

GameSage: Aura Kingdom
Spongeycashew
Joined
22 May 2011
Posts
690
Location
An Ocean On Land Canada
PostedNov 07, 2012 6:48 pm
Hello! Please try to run an antivirus scan. It may be that you've downloaded something that could be triggering the anti-bot program that EE has. If that doesn't work, please try running a tracert to see how good your connection is to the servers.

gen_pioneer

Rank 0
Joined
07 Nov 2012
Posts
4
Location
Philippines
PostedNov 07, 2012 7:15 pm

is this correct sir?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\hp>tracert 174.142.117.8

Tracing route to ip-174-142-117-8.static.privatedns.com [174.142.117.8]
over a maximum of 30 hops:

1 357 ms 348 ms 349 ms ip-174-142-117-8.static.privatedns.com [174.142.
117.8]

Trace complete.

C:\Users\hp>tracert 174.142.117.8

Tracing route to ip-174-142-117-8.static.privatedns.com [174.142.117.8]
over a maximum of 30 hops:

1 352 ms 338 ms 329 ms ip-174-142-117-8.static.privatedns.com [174.142.
117.8]

Trace complete.

C:\Users\hp>tracert 174.142.117.10

Tracing route to ip-174-142-117-10.static.privatedns.com [174.142.117.10]
over a maximum of 30 hops:

1 357 ms 333 ms 379 ms ip-174-142-117-10.static.privatedns.com [174.142
.117.10]

Trace complete.

C:\Users\hp>

Spongeycashew

GameSage: Aura Kingdom
Spongeycashew
Joined
22 May 2011
Posts
690
Location
An Ocean On Land Canada
PostedNov 07, 2012 7:19 pm
If you could post a screenshot of it, it would be lovely :3. But from what I'm seeing, your pings are quite slow and anything over 300 ms causes disconnections. Also, seeing as how you're from Asia, you're quite far from the servers. The servers are in Montreal, Canada, so that could be causing the disconnections.

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