nordmark11 wrote: |
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;A; i have also forgot my acount to grand fantasia and i can't remember it and it isn't the one i'm on here because i think it's from then we had to make a grand fantasia acount
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If you can remember the e-mail adress attached to the account, you can use the Forgot Password option. If you can't remember which e-mail adress is attached to the account, please proceed to the steps below~
Send in an RT via:
Recover A Lost Account. Try to include as much of the following information as possible~
1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.
If you can provide enough information to prove the account is yours, they will help you recover it. Good luck. o/