For those who've selected the Lotus Gown +7 for the October Pre-Dyed Rewards, please resubmit a form and claim a different item. This item is currently unreleased and will not be usable in game.  

For those who have claimed the Lotus Gown +7 in previous promotions, simply submit a ticket to us with the following information to claim a replacement:

1. URL Link to the specific promotion
2. Proof of discard of the item. (screenshot)
3. Replacement Item you'd like to receive
4. Any other promotion specific notes you may need to share for this payout.