Author Message

dudenorz25

Rank 0
Joined
05 Oct 2011
Posts
1
Location
Canada
PostedOct 31, 2012 10:04 am

game help - Internet connection failure

so internet locations do not let me into the game
i'm at a favorite spot where i use the internet frequently but lately i haven't been able to play Crystal Saga at it cause it says (log in failed - failed to connect to server) what do i do about this?
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shaneration

Rank 1
shaneration
Joined
06 Nov 2009
Posts
200
Location
Oxford United Kingdom
PostedOct 31, 2012 10:52 am

Re: game help - Internet connection failure

so internet locations do not let me into the game
dudenorz25 wrote:
i'm at a favorite spot where i use the internet frequently but lately i haven't been able to play Crystal Saga at it cause it says (log in failed - failed to connect to server) what do i do about this?  


this is a common problem try the list i have given below, in the order given.

1. restart computer
2. restart internet modem/router
3. remove the flash cache files
4. clean your browsers internet cache and history files
5. uninstall and re install browser
6. open command prompt and type ipconfig /renew (windows pc only)

if you use Google chrome it is also a good idea to look for and if found disable flash
as this can cause conflictions. type into the url chrome://plugins/ in the top right hand corner of the screen click expand. now look at the list and if u find flash (2files) disable the one that is located in Google chrome it is very important that u only do this if u has "flash (2files)" in the list.

hope this helps if u need anymore help or information feel free to go to my profile and send me a message in my ping box.

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