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n0guns

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Joined
06 May 2011
Posts
26
Location
United States
PostedOct 26, 2012 11:50 am

merging problems

I have a problem i have 2 accounts on the same server but when i try to transfer either character codes to the new server i always get this


[IMG]http://i.imgur.com/3klYT.jpg?1[/IMG]


how do i fix this problem? (note: i would have the image displayed on the forums but it wouldn't work)
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vampofval21

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vampofval21
Joined
24 Jul 2008
Posts
275
Location
United States
PostedOct 27, 2012 8:58 am
I think for this issue you're going to have to send a ticket with the information for the character you're trying to get the code for. It "might" be possible the character was since deleted from our most recent maint if its level is low enough and its time of use was also low (I think 30 days of inactivity might lead to deletion , esp under lever 20 sires).

Please send a ticket to http://aeriagames.com/contact for further assistance.

n0guns

Rank 0
Joined
06 May 2011
Posts
26
Location
United States
PostedOct 27, 2012 11:27 am
vampofval21 wrote:
I think for this issue you're going to have to send a ticket with the information for the character you're trying to get the code for. It "might" be possible the character was since deleted from our most recent maint if its level is low enough and its time of use was also low (I think 30 days of inactivity might lead to deletion , esp under lever 20 sires).

Please send a ticket to http://aeriagames.com/contact for further assistance.  



crud i took a 1 month break due to me being busy i will try support like u said though
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