Author Message

Trollboi

Rank 0
Joined
19 Jan 2012
Posts
12
Location
Australia
PostedOct 21, 2012 1:05 am

can't get into game

since last maintenance have been unable to get into CoG
I can log in - screen starts to load but none of the server links show up
just a black screen
have all the things you have listed but makes no difference
quite a pain in the *** considering is during an event and gold bonus time

Trollboi.s5 call of gods
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sdsdssdsds

Rank 3
Joined
12 Jul 2012
Posts
1317
Location
Bay Area CA United States
PostedOct 21, 2012 9:30 am

Re: can't get into game

since last maintenance have been unable to get into CoG
Trollboi wrote:
I can log in - screen starts to load but none of the server links show up
just a black screen
have all the things you have listed but makes no difference
quite a pain in the *** considering is during an event and gold bonus time

Trollboi.s5 call of gods  


Dont know if you have already tried this since you didn't specifiy.

1) Try deleting cache and cookies from whatever browser you are using.
In google chrome go to the 3 lines on right side next to the the button that closes out of browser>Tools>Clear browsing data. Make sure to completely empty the cache data, and delete cookies are checked.
2) If that doesn't fix it try using another browser and make sure everything is updated on your end. Sometimes these issues are browser specific.
3)If both those don't work try downloading a program called CCleaner. It will get of the rest of the useless stuff if u run it and clean your computer. (this usually helps me a lot).
4)If none of the above work might need to contact Aeria by contact us since this would probably determine if it's an account specific issue. (Try the account on another computer before contacting them)

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