Author Message

DeadRekkon

Rank 0
DeadRekkon
Joined
14 Mar 2011
Posts
3
Location
United States
PostedFeb 03, 2012 8:09 pm

Plop!!

Still get the ""Your Not Logged In"' page. Isnt there a fix yet? I pay for AP,Says i have the AP. Just cant use the AP.. and yes it was with PayPal... Rolling Eyes
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LordLurker

Rank 0
Joined
01 Feb 2012
Posts
1
Location
United States
PostedFeb 04, 2012 12:52 am

not logged in..

yea, I AM LOGGED IN
You're going to lose customers fast if you dont provide what we pay for.

LordJolt

Rank 0
LordJolt
Joined
14 Mar 2012
Posts
9
Location
Orangeburg United States
PostedMar 23, 2012 11:46 am

Unbelievably difficult to spend my money with aeria games

Buying AP
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?

GMPaladin

Aeria: Specialist
GMPaladin
Joined
23 Mar 2011
Posts
2603
Location
San Jose United States
PostedMar 23, 2012 1:00 pm

Re: Unbelievably difficult to spend my money with aeria games

Buying AP
LordJolt wrote:
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?  


If you're having issue purchasing Aeria Points, I highly recommend you contact our billing team as they will be able to address and answer these questions far faster than I could with much more information. You can do so here: http://www.aeriagames.com/contact/billing

LordJolt

Rank 0
LordJolt
Joined
14 Mar 2012
Posts
9
Location
Orangeburg United States
PostedMar 23, 2012 5:28 pm

Re: Unbelievably difficult to spend my money with aeria games

Buying AP
I don't have the information that is required to contact billing - the form asks for a transaction number (that is never generated).

Please advise.

Thanks!

LJ

GMPaladin wrote:
LordJolt wrote:
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?  


If you're having issue purchasing Aeria Points, I highly recommend you contact our billing team as they will be able to address and answer these questions far faster than I could with much more information. You can do so here: http://www.aeriagames.com/contact/billing  

LordJolt

Rank 0
LordJolt
Joined
14 Mar 2012
Posts
9
Location
Orangeburg United States
PostedMar 23, 2012 5:34 pm

Re: Unbelievably difficult to spend my money with aeria games

Buying AP
WOW. I made up a bogus transaction number in hopes that it would go through and got the following response:

connect to upstream server failed

Host: www.aeriagames.com

Url: /contact/billing

I am using Google Chrome - do you think it may be a browser issue?

LJ

GMPaladin wrote:
LordJolt wrote:
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?  


If you're having issue purchasing Aeria Points, I highly recommend you contact our billing team as they will be able to address and answer these questions far faster than I could with much more information. You can do so here: http://www.aeriagames.com/contact/billing  

LordJolt

Rank 0
LordJolt
Joined
14 Mar 2012
Posts
9
Location
Orangeburg United States
PostedMar 23, 2012 5:48 pm

Re: Unbelievably difficult to spend my money with aeria games

Buying AP
Ok, again made attempt to purchase AP and get the following:

General Error

This page is not available for a first time buyer.

LJ


GMPaladin wrote:
LordJolt wrote:
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?  


If you're having issue purchasing Aeria Points, I highly recommend you contact our billing team as they will be able to address and answer these questions far faster than I could with much more information. You can do so here: http://www.aeriagames.com/contact/billing  

LordJolt

Rank 0
LordJolt
Joined
14 Mar 2012
Posts
9
Location
Orangeburg United States
PostedMar 23, 2012 6:07 pm

Re: Unbelievably difficult to spend my money with aeria games

Buying AP
Ok, tried Internet Explorer and again received the following message:


At this time, we are unable to process your request.
Would you prefer to pay by charging it to your mobile phone bill?

+++++++++++++++++++++++++++++++++++++++++++
No, I WOULD NOT LIKE TO CHARGE IT TO MY MOBILE PHONE BILL!!!!!!!!!

Thanks,

LJ




GMPaladin wrote:
LordJolt wrote:
I have attempted, off and on, for an entire week to purchase AP with my PayPal account (I would prefer recurring) with no luck. Today, it would still give me the error "This page not accessible to new players" or something of the such when trying to use PayPal recurring.

I finally attempted to use PayPal express. It went so far as to attempt to login to my PayPal account - and then cancelled the transaction.

What gives, folks? Do you want my money or not?  


If you're having issue purchasing Aeria Points, I highly recommend you contact our billing team as they will be able to address and answer these questions far faster than I could with much more information. You can do so here: http://www.aeriagames.com/contact/billing  

Jesterific

Rank 0
Joined
25 Jan 2012
Posts
1
Location
Malaysia
PostedMay 08, 2012 7:35 am

You're not logged in

Cant USE my AP that I've paid for
MeBrian wrote:
I've the same problem here... It says I'm not logged in when i click "Add Gold" button. I've tried the "contact us" but it has been over 30 hours and still nobody has replied yet....  


Been trying to get a hold of the billing people but there was no reply. Could this be fixed permanently to avoid all this hassle?

Sosha_Starr

Rank 0
Joined
28 Sep 2012
Posts
1
Location
United States
PostedOct 10, 2012 7:38 pm

Error

Trying to buy points
Trying to buy points, history shows I have them, but I get the not logged in screen and error. Help! Payed with paypal and just put in the date of purchase for the transaction number.
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