So i bought 500 gcoins last week on google checkout for the evl_mp5 event all went well i got my coins and i spent 300 then gifted 200 to my friends . anyways 4 days later today i find out my account is now banned for billing issues because they canceled my transaction after it had already been completed? then they say your account is perma banned the friday be4 the transfer wtf is this?



please help me

You might wanna helpdesk this stuff. and sorry for yourloss. thats why you use gcoin cards no credit cards of ANY kind.

Hello,

Please write a ticket here
http://www.aeriagames.com/contact/billing

or

http://www.aeriagames.com/contact/ban


Regarding your problem.

The first link i gave you has to deal with billings and whatsoever and the second one is to try and get your account unbanned.

i recommend you try link #1 first.

cheers,
Shine.

Never use credit cards for stuff like this always use g coin cards or aeria cards that why I live next to a game-stop

1st time this has happened thing is it took my money then ijji canceled my order then i got my money back.. and they would bann me the day be4 the weekend the last day they are in business...

can a gm please telly me if i will be able to transfer my account because this isnt my fault.

bump!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

fearirish wrote:

can a gm please telly me if i will be able to transfer my account because this isnt my fault.

Q: Will my account be transferred even if I am currently banned by ijji?
A: Banned Ijji or Aeria accounts will not be allowed to merge.


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Took it from here : http://www.aeriagames.com/forums/en/viewtopic.php?t=1612323
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cheers,
Shine.

fearirish wrote:

can a gm please telly me if i will be able to transfer my account because this isnt my fault.

If you have a specific issue concerning your own account please write in a ticket about it. Just please remember you're not supposed to discuss details of your account on the forums. Thanks.

Atleast on Aeria we can pay by Paypal, much secure.