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melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 22, 2007 10:39 am

prob with item mall

I got a friend a big book of melding and a cover sent them..it said can't send.the book went back in and the cover was gone.i got a new cover and sent them to him.but other cover was lost. Is there anything that can be done.It is not that it cost a lot cause it did not but it was money lost.This is the cover.If you look I got two cause of the first one leaving after I paided for it.2007-05-14 18:23:20 Rogue Strange Dagger Cover 150 Thank you .If you need to know more I will tell you all you need to know that I can. I have not heard of this happening before.I said I would never use the item mall.Now I use it a lot.Just don't like paying and not getting it. Thank you,Airadella( Healer)
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SusanRev

Aeria: Product Manager
Joined
03 Nov 2006
Posts
1009
PostedMay 22, 2007 12:35 pm
which server was this on? and who were you sending the item to?

Thanks,
SusanRev

"Chaos is the score upon which reality is written" - Henry Miller Meow ;) Trust the Tale - D.H. Lawrence

melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 23, 2007 6:40 am
I was sending it to JinJin. Here is one I got and the other too.It was crazy that it went back into the box like I never sent it and the cover did not. It said item was not found.Even though it was in send box Confused
2007-05-14 18:32:06 Rogue Strange Dagger Cover 150 2007-05-14 18:23:20 Bonus Book of Melding 100 2007-05-14 18:23:20 Rogue Strange Dagger Cover 150. I resent the book. He got it. I got the 2nd cove and sent it he got it. I was on C4.I got a healer cover for me and a friend too. They are great. To just let you know. Item Mall is awsome. Very Happy
Well, if you need anything more just ask.Thank you,Airadella (healer) Wink

melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 24, 2007 4:11 pm
Ok it just happened again I got 2 exp potions and 2 of the others ones was trying to send two to ditto and it did not wrok only the one went back in. I took pics this time. Confused I'm not liking this> I'm spending a lot of money and this has happened two times now. Please try to fix it. Thank you. Airadella ( Healer) I was on C2 this time.
http://i7.photobucket.com/albums/y251/melrodys/shot05-24-07180255.jpg
http://i7.photobucket.com/albums/y251/melrodys/shot05-24-07180119.jpg

melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 24, 2007 4:21 pm
Ok I just sent the other on to ditto.NOT it said the same thing I took a pick of it too here. Please fix this prob.I told my brother this too. He spends alot of money too. I like to give things to my friends but I do not like losing the money or the gift. Thank you,Airadella( Healer) was still on C2
http://i7.photobucket.com/albums/y251/melrodys/shot05-24-07182213.jpg

duhwhat

Rank 1
duhwhat
Joined
27 Jan 2007
Posts
205
Location
Hiding from Ann Coulter's minion United States
PostedMay 25, 2007 7:12 am
Yeah, I found out the hard way to send things one at a time. More than that doesn't seem to work.

RolandOfGilead GhostsRiders

melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 25, 2007 10:33 am
Well it needs to be fix or people will stop buying stuff. I wanted my friend to use the xp pots today Crying or Very sad and I have not heard anything yet.Well, thanks for that tip. I might try it if I keep buying stuff. I will see, what they do. Thanks, Airadella (Healer)

KungMing

Aeria: Admin
Joined
28 Oct 2006
Posts
203
Location
undisclosed United States
PostedMay 26, 2007 11:14 pm
I hope you got it solved. In the future, you can email billing@aeriagames.com for help with Item Mall issues.

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melrodys

Rank 5
melrodys
Joined
15 Dec 2006
Posts
4303
Location
Poland
PostedMay 27, 2007 3:05 am
Thank you KungMing for that.I will.The send thing will not let you send more then one thing does seem to be it. They need to tell you it will not work or make it a 1 box send.Thanks for telling me that duhwhat.I sent them 1 thing at a time it worked ok.Well, off to home (Merac) LOL.Got to kill so more. Thanks, Airadella (Healer)
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