ToBeFeared wrote: |
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The reward system they had before is not difficult at all to implement. You can even implement it using Excel and have all the values calculated, stored, retrieved from the spread sheet. Would be a long spreadsheet but it would do the job right.
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I can't claim to be right on this, but my guess is, they either had to make a choice to retain the 100% rebate packages, or get rid of purchase rewards, weighed the customer dissatifactions from the two choices, and sided with the rebates over the reward points. Both were brought into discussion at the same time, and both hurt AGE's bottom line, but are addictive to consumers.
And, they lose far less customers when the customers don't have to worry about 30 day conti/etc, than they would if those packages didn't exist, but players got a 5% reward bonus.