First off have to say.. We have absolutely nothing to do with tiered spenders of any kind.
Secondly as for help... I am not sure if the reward your talking about has it's form even up still or not. Anyways wait until people receive stuff or the GMs announce that the stuff was shipped out. If you did not receive what you requested and qualified for please follow the below instructions :p
Fill out a ticket
Subcategory: Promotion Reward Redemption
Game: Dynasty Warriors Online
Character Name: Put it correctly this time
Promotion Link: URL of the reward
Message: I forgot to include my characters origin on the form while I was filling it out. The above Character Name is mine.
I qualified for X level Tier.
PROVIDE PROOF OF THE AP SPENT DURING THE SPECIFIC DURATION OF THE EVENT
And requested to have... PLACE THE STUFF YOU WANT WHICH FITS HERE