Author Message

SoCMaHNuT

Rank 0
Joined
17 Aug 2011
Posts
1
Location
United States
PostedMar 13, 2012 11:13 am

Hacked

Please help me fix this problem
...i play on emerald....i was farming at witchcraft last night and i had log out this morning to head to work..when i log on at work my toon was in aven and all my gold was gone...they even took my mp pots...not to mention my sublimes...i recently change pw..i think u guys have a problem with people hacking your system..pls help
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Elizabeth647

Rank 3
Elizabeth647
Joined
09 Aug 2008
Posts
851
Location
Boston United States
PostedMar 13, 2012 7:25 pm
I'm guessing you play EE? Whichever game it is, the first thing to do if you suspect a hack is to first change your password if you are able to. Secondly contact a Game Master by sending in a ticket by using the Contact Us form. You'll need to include in the ticket character names, gears & lvls if you can remember, i.e. any information to prove the hacked/stolen account is yours & they will reply with steps to recover it to your email within probably 42hours. I hope this helps a bit, good luck!

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