If you have Account or Gold Issues, Please contact
Aeria Support. If you have any In-Game Issues (Issues that occur while playing), Please contact Pirate Galaxy Support thru 1 of the Ways listed here:
1) Thru the In-Game Help Function (? upper Right of screen between Settings & Logout button)
2) Send a Ticket thru the
Support Website
3) Send an E-Mail to
support@pirategalaxy.com
In all cases be sure to include Details of the Issue & any Screenshots. If more information is needed, Support Personel will let you know.
If you are having troubles with a function of the game, or some items have not taken into affect and whatnot, try the following steps that might resolve your problem!
1) Refresh the browser
2) Clean cache (http://www.wikihow.com/Clear-Your-Browser's-Cache)
3) Use other browsers such as Firefox and Chrome
4) Update Adobe Flash
If you still have a problem, contact us:
http://www.aeriagames.com/contact