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Iziel

Rank 0
Iziel
Joined
26 Feb 2007
Posts
84
Location
Muskegon United States
PostedMay 05, 2007 6:31 pm

Item Mall Gift didnt go through and disappeared

I bought a pet mount retraining card today and tried to send it to a friend but it didn't go through. So I thought I'd try to close the item mall and reopen it and now the gift is gone. And my friend still hasn't received it. I checked the Item Mall's Records and it doesn't show it was sent either, nor does it show that I bought it.

I couldn't remember the time exactly as something like this has happened to me before but when the recipient logged out and back in a few hours after I bought it, they received it. That isn't the case this time though.

I don't know if you can check logs or something but here's the info:

IGN: Iziel
Gift: Pet Mount Retraining Card
Time: 3-4pm EST (-5 GMT)
Recipient: Ryadais
Server: Katar 6

If you need more info let me know.
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heavydsdate

Rank 5
Joined
21 Nov 2006
Posts
3217
PostedMay 05, 2007 6:39 pm
You need to contact: https://billing.aeriagames.com/support.asp for your issue to be resolved.

If I'm not on the Forums, I'm on my Harley!!!! Yes, I'm still a Game Sage! Posting and you...

Iziel

Rank 0
Iziel
Joined
26 Feb 2007
Posts
84
Location
Muskegon United States
PostedMay 05, 2007 6:41 pm
ok. thanks. Very Happy
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