many people are facing the issue but stay calm as we find a solution to the problem :3 sorry
Please follow these steps:
Go to "My Computer" and click on your C: Drive.
Click on the Aeriagames folder, and go to the Eden Eternal folder.
Find the LauncherMod.ini file then change
Connect_Mode = 1 to Connect_Mode = 3
OPT_CONNECTTIMEOUT = 5 to OPT_CONNECTTIMEOUT = 25
OPT_TIMEOUT = 60 to OPT_TIMEOUT = 1200