E-mail White List

In order to ensure that registration e-mails from us do not get caught in spam, bulk, or junk mail filters, you can Whitelist us. Since every e-mail system is different, we are providing you with instructions below for some of the more popular providers. To find the instructions for your provider, click on the desired link below or scroll down to see all. If your email provider isn't listed here, please contact your ISP's customer service folks for their instructions. (Forward the answer to us, and we might add it!)

AOL

For AOL version 9.0: you can ensure that our email is delivered to your Inbox by adding our sending address to your "People I Know" list.
Alternatively, you can just send an e-mail to info@aeriagames.com address, and that will add us to your "People I Know" list automatically.
Even if the e-mail you send doesn't get through to us (for whatever reason), the act of sending it does the job of putting our address into your "People I Know" list--and that's what counts. If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:
For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.
For AOL version 7.0: In the section for "exclusion and inclusion parameters", include these domains:

Yahoo

To ensure that our email is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

Hotmail

If you're using Hotmail, you can ensure that our email is delivered to your Inbox by adding our "From" address to your Safe List. Here's how:
Alternatively, you can add info@aeriagames.com to your Contacts list:

Outlook 2003

If you're using Outlook 2003 for your e-mail, you can make sure our email is delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:

Earthlink

If you're using Earthlink, you can make sure our email is delivered to your Inbox by adding our sending address to your Address Book. Here's how:

MSN

If you're using MSN version 9 for your e-mail, you can make sure our email is delivered to your Inbox by adding our sending address to your Safe List. Here's how:
For older versions of MSN , you add our sending address to your Safe List like this:

Verizon

If you're using Verizon for e-mail, you can ensure that our email is delivered to your Inbox by adding our info@aeriagames.com address to your Safe List. Here's how:

SpamCop

If you're using SpamCop to filter your incoming e-mail, you can exempt your our email from the filtering process by adding our info@aerigames.com address to your Whitelist. Here's how:

SpamAssasin

If you're using Spam Assassin to filter your incoming e-mail, you can exempt our email from the filtering process by adding info@aerigames.com address to the Whitelist in your User Preferences. Here's how:

Spamkiler

If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt our email from the filtering process by adding our "From" address to your list of Friends. Here's how:

Mailblocks

If you're using Mailblocks to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your "Accept Mail From" list of addresses. Here's how:

MailShield

If you're using MailShield to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your list of Friends. Here's how:

MailWasher

If you're using MailWasher to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your list of Friends. Here's how:

CleanMyMailbox

If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your Whitelist. Here's how:

Oddpost

If you're using Oddpost to filter your incoming e-mail, you can exempt our email from the filtering process by marking it as "Not Spam"--but only if it has been incorrectly identified as spam in the first place. Here's what to do:

SpamInspector

If you're using Spam Inspector to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your list of Friends. Here's how:

Spam Interceptor

If you're using Spam Interceptor to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your list of Trusted senders. Here's how:

Spam Sleuth

If you're using Spam Sleuth to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your list of Friends. Here's how:

SpamButcher

If you're using Spam Butcher to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your Know Senders list. Here's how:

Spameater

If you're using Spameater to filter your incoming e-mail, you can exempt our email from the filtering process by adding our "From" address to your list of Approved Senders. Here's how:

SpamNet

If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your Whitelist. Here's how:

SpamPal

If you're using SpamPal to filter your incoming e-mail, you can exempt our email from the filtering process by adding our info@aerigames.com address to your Whitelist. Here's how:

forgot my password for character

posted by Byakuya19961 - Sun, 08/23/2015 - 12:31am

cant remember the password please help
Username:Byakuya19961
Server:Obsidian
Character name: Hotaru lv 45
Email:nataliy_drapak.73@mail.ru

requeting clearnce

posted by me.recce - Fri, 05/01/2015 - 12:55pm

my email is me.recce@gmail.com
i need clearance to play eden eternal

eden eternal

posted by koby.jones88 - Thu, 04/09/2015 - 7:43am

I forgot my eden eternal pass if u dont believe me feel free to cheeck my ap purchase history can you help me out if not oh well ._.

forgot my username to login on eden eternal

posted by lopes.felipe54 - Mon, 03/23/2015 - 8:17pm

I i don´t remember my username and i need it to login on eden eternal.I only have my E-mail...

E-mail: lopes.felipe54@gmail.com

Account Lost

posted by sterfry23 - Mon, 03/16/2015 - 10:27pm

My information was wrong on the last post.

I lost my account and for some reason, Aeria says it doesn't exist.

My username was Rougewitch.

My characters were AzurePryde, level 56, and MajesticWar, level 4.

I can't seem to find an email and I really would like to keep this account.

Account Lost

posted by sterfry23 - Mon, 03/16/2015 - 9:39pm

I had another account--my main one--it might be this one, but for some reason I have no characters...

Anyhow, my account was:

User: Rougewitch
Character: Rougewitch, level 56
Server: Diamond
Lost Password

Please help..!

Reset/Change Character Password

posted by hydreza91 - Sat, 01/31/2015 - 2:42am

Forgot the character password for Eden Eternal, tried follow the guide in forum can't find it. Please help.

Username:hydreza91
Server:Diamond
Character name: Raufreza lV 30
Email:hydreza@yahoo.com

Cuenta bloquiado no puedo ver mi ap

posted by maui_com - Fri, 01/16/2015 - 5:17pm

En el ap me marca como Error
Correo
mauro.trainer@hotmail.com
usuario
maui_com

Aeria Points (Error)

posted by joselitoyap04 - Thu, 01/08/2015 - 8:42am

Aeria Games, can you please fix this problem. Been 48 hrs already and I'm still waiting for your responds! I bought $100.00 worth of Aeria Points using my PayPal and still error. I already sent ticket last 2015-01-07 09:58:57 and it's still UNOPENED, I tried sending e-mail to you guys but yahoo keeps on sending it back to me. :( please fix this!

Sir ,,, i need more AP how

posted by sagudangits - Mon, 01/05/2015 - 3:54pm

Sir ,,, i need more AP how to get free ap sir ,, please teach me ..

GM pls for give me my character EzRaMOoD

posted by BallMonsteR1998 - Thu, 12/04/2014 - 6:54pm

GM would be able to play me again please please not to operate the account I would be able to play me again pls just give me a chance to be able to play

Plsss Give me Back my

posted by jhepin14 - Sat, 11/22/2014 - 5:23pm

Plsss Give me Back my ACC
EMAIL: bossmafia14
thnks GM`s

Tengo mi cuenta bloqueada mi

posted by SELATIDOS - Tue, 10/28/2014 - 2:54am

Tengo mi cuenta bloqueada mi email es diego.96.recalde@gmail.com
Vuelvan a Activarla Porfavor

code in gift code

posted by rmuliger85 - Fri, 09/05/2014 - 2:27pm

please give me the code

plss give me a gift code sir

posted by kalasag10 - Fri, 08/29/2014 - 10:43am

Plss give me a gift code sir.. everyday im playing soldierfront and im a loyal player of your game..

Account

posted by Thebleedmen - Sun, 08/17/2014 - 6:14pm

Hello, can you unblock my second account? email - drekes19@mail.ru I didnt play about ago... or more, but i have character there!

math

posted by shadowdemon78 - Fri, 08/15/2014 - 4:38pm

hello gift me a code for soldier front

free weapon bombs give aways :D

posted by callmejee - Tue, 08/12/2014 - 4:07am

please please

cahracter Lost

posted by neoseeker12 - Sun, 07/27/2014 - 3:13pm

my character lost pleas here is my email:emo_ivan230@yahoo.com

^_^

posted by watta_8 - Mon, 07/21/2014 - 6:09am

plz give me a reset password for my account watta_8@yahoo.com please send that to my link watta_8@yahoo.com hope u can help me back my account :((

SoldierFront

posted by lahatufa - Wed, 06/25/2014 - 11:08pm

i want 5 permanent guns lotto plz ...my email is lahatufa@yahoo.com....thanks

i need 5 permanebt lotto

posted by lahatufa - Wed, 06/25/2014 - 11:01pm

i need 5 permanebt lotto guns(lahatufa@yahoo.com)

account banned

posted by itaofficialak - Fri, 05/16/2014 - 3:44am

het can u unblock my account
the email is egto15@live.nl
i was about to login my account afther 1 year or so.
i saw it was blocked or banned i dont know why.
i payed for my account so give me a reason for the ban or just unban me.
greetz egto15/itaofficialak

my friends account cant log in

posted by carlroca - Thu, 05/08/2014 - 5:08am

can you give my friends password in my email

ninja_slayer143@yahoo.com

she cant access her account

username: paorancisco6

aeriagame

posted by marai.tawel - Sun, 04/06/2014 - 4:15pm

hay aeria gift me pass my emil:marai.tawel@hotmail.com

please help !!

posted by chauyeubangoai - Tue, 02/25/2014 - 11:21pm

Ticket no : 11519053
email: phambao1994@yahoo.com
please send me a link to reset my account
Thank You !!

Desculpe. A conta foi bloqueada devido a violação de nossos te

posted by hiago9999 - Thu, 02/20/2014 - 4:35pm

pf muda o meu ai
de kira9935@hotmail.com
para liris9935@hotmail.com
pf ajuda ai

Can i have back my id and

posted by guzzardo - Mon, 02/10/2014 - 2:38am

Can i have back my id and password on my email pls. reeper@email.it

My email account

posted by NewLeaf1231 - Fri, 01/24/2014 - 5:24pm

My email account is on gmail. Plz add it your list cuz I'm trying to bring back my other account in Eden Eternal...

pasord character

posted by Tremurycy - Sat, 01/04/2014 - 1:03pm

I can connect to the game, but can not connect to a character password.Why?

my email is xtr3m_nr1@yahoo.com

give me reward sir

posted by dhanica.mcmc - Sun, 11/24/2013 - 1:29am

dhanica.mcmcm@yahoo.com

give me reward sir

posted by dhanica.mcmc - Sun, 11/24/2013 - 1:29am

give me reward sir

Acess Denied?

posted by lezinmyheart03 - Wed, 11/20/2013 - 6:01pm

i wanna change my password coz I cant remember it..pls help me..the pages says access denied or somethin

how to redeem

posted by eunise_ann13 - Mon, 10/28/2013 - 1:20pm

pls help me

obscene language

posted by Danee05 - Wed, 10/23/2013 - 2:05am

I was constantly insulting the same people for the fact that I constantly kill him! Please take action on the rules of the game!

Comcast

posted by silverwind91 - Tue, 10/01/2013 - 2:16pm

Are there instructions for Comcast Xfinity E-mail?

i forgot my password

posted by candicandilove - Wed, 09/04/2013 - 11:09pm

i forgot my password and i tried to reset in the official website but i couldnt becoz they said i needed my old password and i sent something to my email to change it but i used all the thing so now im not authorized to enter the page please help me

Want to change password 4 account

posted by olakolade23 - Wed, 08/28/2013 - 10:44am

the email is olakolade23@yahoo.ca

Want to change password 4 account

posted by olakolade23 - Wed, 08/28/2013 - 10:43am

My main charater got banned but now the ban is over(banned for 24 hours)and my account is still locked. I need to change my passwords, but the email needed to change passwords isn't able to reach my account. Can you please help me with this problem? the accounts name is Olaoluwa1.

no password reset emails

posted by aadam456 - Sat, 08/17/2013 - 6:58am

i wont recieve password reset email for aadam7988 can you pls send me the email reset on aadam1230h@gmail.com

for got my aadam7988

posted by aadam456 - Sat, 08/17/2013 - 6:57am

for got my aadam7988 password and the password reset email wont be sent

for got my aadam7988

posted by aadam456 - Sat, 08/17/2013 - 6:56am

for got my aadam7988 password and the password reset email wont be sent

To my previous post

posted by kojilover12 - Wed, 08/14/2013 - 10:14pm

I just realized I got the wrong name its Veroos not Vasilisa

I would like my character added to my new account on EE

posted by kojilover12 - Wed, 08/14/2013 - 5:23pm

I have ticketed last night and I'm not sure how that helped me in getting my character Vasilisa from the Sapphire server on Eden Eternal, I know my original email that i used and its kyolover23@hotmail.com. If I could even get that back that would be awesome.

forgot my password for character

posted by ninjaknight2 - Wed, 07/24/2013 - 11:12pm

cant remember the password please help
email nickmeekin@yahoo.com
username ninjaknight2
character Paladin2