Contact Us

Game Support

This category is for any game related issues, reporting behavior, reporting bugs, or feedback on events, issues with any game specific sales/promotions.

Billing

This category is for any Aeria Points related issues, or problems with the store.

Business

This category is for anyone looking to advertise with us, is a developer looking for us to produce their game, or has a business opportunity that they would like to share with us.

Reset Password

This category is for if you can not log in, and need to reset your password. It can not be used while logged in.

Ban Appeal

This category is if you are having an issue with your existing account, and need our help to recover it. This can be used while not logged in.

Trouble Creating Account

This category is if you are having an issue with a new account, and need our help to create it. This can be used while not logged in.

Recover a lost account

This category is if you are having an issue with your existing account, and need our help to recover it. This can be used while not logged in.

Aeria Games Europe GmbH

Schlesische Str. 27, Aufgang C

10997 Berlin, Germany